What is wrong with the England National Team?

The good thing about being English is that as a nation we are always optimistic right? Now I am not naive enough to think that we put one of the best sides ever out against Chile last week, although I would start Jay Rodriguez every time & why hasn't Danny Ings got a call up yet to the senior squad? Also while I am on the subject, how can you leave somebody with the fire and passion that Joey Barton shows out of our national team? Most men would love Roy Hodgson's job as the England manager and we would all probably make lots of changes to the side that is starting tonight against what can just about be described as a German reserve side. The last time we played a full strength German side we lost 4-1 so maybe I am a little bit glad of that. 

I saw a stat before tonights game that showed 48% of German players play in the Bundesliga compared to 26% of English players playing in the Premier League. Now I know straight away people will say, "but the Premier League is the best league in the world". No, it is not. What the Premier league is, is everything that is wrong in this world. It is full of players who came to play in England for the highest bidder of their "talent". Once they are here, they either move around to the club who offers them the most money or pretend they want to move so their current club gives them more money. We only have to cast our minds back to this summer and the exploits of Rooney, Suarez and Tevez to name a few to see this is the case. For a start to stop this being the case, we need to introduce wage caps into the game across at least all the European teams. This needs to be put in place sooner rather than later. I totally think that quotas on the amount of foreign players in squads in the EPL should be put in place. This will force clubs to develop our own national talent at grassroots level. This used to be the case, before the Bosman ruling many leagues across Europe placed quotas on the amount of foreign players allowed in a team. In fact in the Champions league and UEFA cup, UEFA had a rule that prohibited teams from naming more than 3 foreign players in these competitions!. 

Until all this happens England have little chance within the next few decades of dominating world football. Who am I though to say what must and mustn't happen for the England national side to be successful. I am too young to remember Euro 96 in our own country. The first memories of me watching England are France 98 with the likes of Scholes, Beckham, Owen and Shearer playing. In the second round we came up against Argentina, Owen scored THAT goal, Beckham got sent off and we lost on penalties, I cried. Admittedly I was only 11, but still thats how much it meant for me to see the the national team do well. That is how much it will always mean to me. That is how much it should mean to each and every player, every coach, and every manager every time they go and and represent our country friendly or not. Everyone saw the heart and passion Greece played with in Euro 2004, maybe just maybe if England can recreate that, we might have a glimmer of hope next year in Brazil.   

      

Last words.

Admittedly, yesterday's blog ("You will soon meet the person you admire") was not really meant to take the direction it did. I had planned to write about famous people I admire when I started but it took a completely different turn. But thats what I enjoy about the way I am blogging, I just sit down and start writing. I was thinking about my dad after watching an episode of How I Met Your Mother and I suppose thats why last night I wrote the blog the way I did. Really though I wanted to talk about that episode today because I know it is subject matter that is quite emotional and raw for me. The episode was entitled "Last words" and basically the gang travel to Minnesota for the funeral of Marshall's father, and they each try to ease the situation as much as possible. Lily supports Marshall's mum but ends up aggravating her, and Marshall is upset when he remembers that, in their last conversation, his dad encouraged him to watch Crocodile Dundee III. There is a bit of a twist in the plot, but I'll save that in case any of you have never seen that particular episode.

I'm sat here in bed on my day off wearing my Liverpool shirt (It was his favourite team) and thinking of all the times I enjoyed and spent with my father. I try to think of the last words he said to me, or even the memory of the last time I actually saw him. It was a few days after my sisters 21'st birthday party and I went round to see him before coming back to Preston. We had a brew, with cream milk of course and were just talking in general about life. He was asking me about university and we were talking about the upcoming Olympics in London and I remember him saying "you know, if you had kept up with your running you would be there at your home games Stewart." I really was never ever even close to being at that level, but just remembering that he said that really made me smile because of how much my dad believed in me.

Just before throwing up after a race that summer. 

My dad gave me a lift back over to Preston with my nephew Harrison in tow and that was the last time I saw him alive. My dad knew he was ill and so did I, so every time I saw him I would always make a point of telling him I loved him and giving him a big hug. He told me he loved me and to take care and that was the last time I spoke to him ever in person. Not long after he was taken into hospital and although I went to see him once, he wasn't awake or in a state to talk to me. He came out again and was back at home so I thought he would be fine, only to be rushed back in again a day or so later. I thought he would be ok, or maybe I was in denial that he wasn't going to be ok. I felt like if I didn't acknowledge he was that ill than he wouldn't die. I had spoke to my mum and sister that day and they both told me I couldn't ring him because he was a bit groggy etc so I sent him a text.    

My mum gave me the bad news several hours after I sent this and I really didn't believe her on the phone. I was just in a state of shock. I had to text and ring my brothers and sister just to make sure I wasn't dreaming or it wasn't a nightmare. Looking back, it makes me happy that our last exchange of words with each other are happy ones. My mum confirmed he managed to read my text and that makes me feel warm and happy that he did. I try to keep strong in the knowledge that I am carrying on my father's legacy and making a difference in this world no matter what I do.

We are all so busy sometimes in the modern world that we forget about what is really important to us. If the worst happened and somebody who you cared about right now died, what would be the last words you exchanged with them? Or how long ago would it have been since you spoke to them? Often we all take for granted the things or people that mean the most to us in our lives, but we would do well just to stop and acknowledge just how great these people are to us.

   
        

You will soon meet the person you admire

Tonight me and my housemate ordered Chinese, which we tend to do far more than we actually should. But one thing we don't normally do is order a fortune cookie each as well. I have had fortune cookies before (who hasn't?) and I normally like the quotes you get inside. Tonight I don't really know what I was expecting but was a little taken aback by "You will soon meet the person you admire". Talk about being vague ancient chinese wisdom! However, I did let my mind ponder this notion that I would indeed meet the person I admire. But there is just a bit of a problem, I didn't instantly think of anyone. This is because I have already met lots of people in my life who I admire for different reasons. Especially my family, I admire my mum for having to put up with me for the past 26 years. I haven't really lived at home for the last 10 of those but I can't deal with myself most of the times so for her to deal with me deserves respect. Her and my Dad managed to bring four of us up to be pretty decent so I admire her for that. I admire my sister for all her hard work in her career and finally getting a job as a specialist mortgage advisor. I admire my youngest brother for following in my footsteps and joining the army. I admire my other brother Jason for giving me the cutest and sweetest niece and nephew anybody could wish for. Finally I had huge admiration for my dad, he took me on has his own and did his best with my mum to provide for us all as a family. I admire the way he battled through cancer the first time he got it and constantly kept getting back up everytime he was down. I admire the way he kept on fighting right until the end. I've already met the person I admire the most, it was my dad.

(Good) Customer Service

Yesterday, I let Colin talk of his experiences with bad customer service and if you haven't read his blog yet, you can do so here (Lack of) Customer Service. So I thought today I would chat about good customer service. Which is something I am very passionate about. Before I start, I just want to say that I agree with everything he is saying in his blog about how large companies often forget the very basics. It is no secret that I work for a large multi national company with the biggest DIY market share in the UK and much of Europe. Now people will argue that we have forgot the little guy and customer service is not important. In fact a quick look at the B&Q twitter feed will tell you that all we seem to do is dealing with problems or giving bad service across our stores. As consumers, we expect good service all of the time and rightly so. But I often feel that we don't shout enough about good service as individuals enough. If somebody is really nice to us in a shop or a store, we might tell one or 2 of our friends but rarely write a letter or take to twitter to tell the company.

I have recently started on the showrooms department in my store and this is an area that as a customer you would expect the best kind of service, especially if you are spending 5 or 6 thousand pound on a kitchen. I don't work in a  massive store so naturally we don't have all the stock of everything we sell and a lot of items have to come from our suppliers or from our large fulfilment centre. So my job often involves negotiating earlier delivery times for bits of customers kitchens. Naturally at this time of year they want it before Christmas, but with a few things we haven't had enough stock etc. In one case, my colleague drove around the whole of the region picking up bits of stock for various customers so we could get it to them in time because the supplier or fulfilment centre had not got them to our store on time for delivery. There is another colleague who works tirelessly in her office all day often correcting everyone elses mistakes so nothing does go wrong with a customer's order then she will coach that person on what to do right next time. Her job role tells her to escalate it to a manager, but then it wouldn't get done in time anyway and there would be far more issues. Me, well it has just gone 6 o'clock and I "finished" work an hour ago after not even getting chance to have a lunch break properly because I was that busy. Also, I have just got off my mobile phone to a customer and a colleague in store so they could arrange another delivery for the customers order.

I think what frustrates me personally is that from the outside it seems very easy to criticise big companies but from the other side I know there are individuals like myself and many other of my colleagues who do their utmost every single day to give the best customer service every day. I am not saying there are not people who could not care a less because there are people like that in every organisation unfortunately. Or even that  we don't get things wrong because we are only human at the end of the day. But to me and many people in similar roles such as mine the little guy is still important because that little guy is me, its you, its our brothers, sisters, mothers, fathers. it is all of us.

   

At the going down of the sun and in the morning, We will remember them.

Remembrance Day- Everlasting....

So I have just finished a bit of a hectic day at work, the store wasn't too busy but I seemed quite busy myself. Throughout today I have been thinking about what I could write for day 9 of the National Blogging Month challenge. Yesterday I managed to write a poem and today, well today I have been quite frankly stuck for ideas. Well until about 5 minutes ago so I thought I better write something now before my sudden burst of motivation goes. It sort of carries on from the theme of poetry I started yesterday and as it is Remembrance Sunday tomorrow it is kind of topical. A little background the poem is called Everlasting by Cindy Zhao who was amazingly only 14 when she wrote this and it won the Royal British Legion's War

Poetry Competition. I think you will agree how the style is simple yet effective and just sort of dances along. 

Everlasting...

His Version

The long, dark sky looms up ahead

As 2000 soldiers are not properly fed.

We fight and we hurt, to save others lives

But we go down like a bullet, there’s evil in knives

Blood pours out quickly across the sand

There’s nobody there to give a helping hand

We moan through the pain and we cry and we cry

And we say our prayers until we die

Trumpets ring true when the leaders arrive

We all stand up straight, we need to survive

My men surround me, all full of hope

But thinking back now, how would we have coped?

We hear news of survivors in our troupe

But it’s just a rumour going round a loop

We dress in black and mourn for the best

Even though it’s the one we all detest

Flashbacks appear when Christmas comes

And everyone is huddled together, we weigh tonnes

Tears drip down men’s cheeks, we weren’t born to cry

But sometimes it just ends up falling out of my eye

We say bye to loved ones as our happiness fades

We realise it was just a charade

And off once again to fight for rights

To fight for life in the starry nights.

Her Version

Huddled by myself, besides the warm fire

Makes my aching heart fill with desire

To see the man I truly love

As sweet as summer, as pure as a dove

His pictures sit on windowsills

Grinning, Laughing, giving me chills

As I can’t bear to think anymore

For he may be lost in the dreadful war

My heart doesn’t stop pounding, never skips a beat

I look out of the window, the bluebirds tweet

They sing their song, so happy inside

But I feel okay, I’m full of pride

Watching the TV screen with wide, open eyes

To see what’s really beyond the bright blue sky

As my best friend fights to save people’s lives

I just hope that he survives

A tear drips slowly from my eye

If he doesn’t come back I’m going to die

A newsflash breaks across the screen

It’s making a huge scene

The reporter says the war has ended

I scream and shout, it is intended

My wish, my dream, my hopes have come true

And someday they will for you…

My Version

She was waiting anxiously for him to arrive

But unfortunately he didn’t survive

The world had ended, their lives apart

But their souls forever connected, joined with their heart.

When I first heard this poem it was recited on Remembrance in Sheffield a few years ago, I haven't really read the poem that much since my second year when I used it for part of an Emotional Intelligence module. I was in a very sad and sombre state when I first heard this poem. Remembering people who have made the ultimate sacrifice for their country is one thing but when you are there and it is the faces of some of your friends, their laugh, their voice, their smell that is the worst feeling in the world. It is sadness, guilt, despair all mixed in together. As I heard this poem I could really relate to the man in it, I was taken into the poem and that man was me. Although a feeling of depressiveness often occurs when I read this, the poem also gives me a sense of pride, of joy, of hope that there is something better out there. 

        

Are you a dictator or a leader?

What have Benito Mussolini, Adolf Hitler and Saddam Hussein all got in common? They are all famous dictators I hear you say. Well yes, but the point I want to make is that they all led by using fear. If you were different or spoke out against these people you were duly dealt with. Now unfortunately, there are some world leaders still in place across the world with these sort of ideals but I will save my opinion on them for a different day.

What I am struck by is how similar some peoples management style is in various companies to those leadership styles of Hitler, Mussolini and Hussein. I have friends, and work colleagues who have worked in a variety of jobs. the fact that this type of style still happens in workplaces is shocking. I know of one retail company where a manager would "take you outside" if you had a problem and fights were a regular occurrence. Many more where the words "sack that person or you lose your job" are used far too often. They lead by using fear to oppress their workforce into doing a good job but have no respect from their staff. It is still the case that in many organisations that these people in authority have been at a company for years. Their managers previously have been nasty, on a huge power trip and a little bit lazy so they chose to lead like that but are maybe a little nicer. Well that is where the system is flawed, if you want to get the best out of any staff under your control it is about respect and treating them as your equals. That way people will want to come to work every day and do their best for you and in turn your performance as a manager will also improve because you are getting the best out of staff.

In life I think the best managers I have worked for have been those who lead by example. But it seems in some circles this is frowned upon by other managers. Now, what would you prefer? A person who gets stuck in and helps you with your job etc and does their management stuff as well or somebody who just seems to be sat in an office or standing around telling you what to do, when half the time they could've done something themselves quicker. It is a respect thing too, If you see somebody in charge of you etc working their arse off to make a difference than you will respect them a lot more than if it is you and your colleagues running around while they shout out the orders.

I am inherently English and very proud to be so but the best portrayal of leadership I have seen was Mel Gibson playing William Wallace in Braveheart.

 "They may take our lives, but they'll never take our freedom!"      

War, What is it good for?

As I sit here in Preston on a grey cloudy afternoon trying to focus on my dissertation my thoughts are 3000 miles away in the hot desert of Iraq. 10 years ago to the day since the country was invaded to fight a "war on terror”. 10 Years ago I was 15, still at school playing a silly amount of sports to keep me busy and doing well at school. By this point I had already decided that the army was going to be my future. Getting paid to play soldiers is good right?

I was bright enough to go to sixth form, my mentor and head of sixth form offered me the place there regardless of my upcoming GCSE results several times. I turned down the offer, I wanted to get away, carry on playing sport, have a good job and get paid for it. If any of you have ever been to Burnley, you might understand.

I had been 16 barely 3 months and I was walking through the gates of AFC Harrogate. 10 months I was there and to say I grew up in that time is more than an understatement. People say that coming to University is the transition from childhood to adulthood, a stint at AFC Harrogate will do that to anybody. My father died recently but the proudest day of my life thus far was seeing tears in his eyes as I marched passed him on finishing my training there. The memory is so vivid still and that was 9 years ago.  

Fast forward a few years, I am now 19 in a hot foreign land doing all the things we practised a million times in training. It might have been 35 degrees outside, but trust me that is better than -10 in the Brecon Beacons and snow. Compared to training these conditions were luxury, but the threat was very real. It wasn’t just a game anymore; people’s lives were at stake. To liberate a nation from an evil dictatorship who posed a serious threat to the world. Forget about the politics I was there to do a job and when it comes right down to very basic survival instincts what would you do? As it happens I did really believe I was fighting the good fight for a just cause.  While I was there, many things happened and sometimes the days felt like weeks and weeks felt like months. Every other day or so there would be a fire fight. I was only involved in one serious one and I know I was lucky that day. Some people were not so fortunate during my time there.

In the last year two of my closest friends have died whilst serving on operations. Both fighting the “War on terror” and both believing what they were doing was just and right. Every time I hear that a British serviceman has died I feel like a part of me has also died but for it to be somebody particularly close to me hurts beyond compare. One leaves behind a fiancée who is at a loss with the world and her career now and grieving in another continent as far away from this world as possible. She called me a hero and compared me to her dead boyfriend and one of my best friends. I was so overwhelmed with emotion, I felt guilty at first and then immense pride. I don’t take compliments very well, I went to London in February and a stranger said a similar thing to me. It makes me very humble that people can hold me in that esteem. People like my friends are the real heroes though; they died fighting for a righteous cause that they believed in. Me, a hero? Pftt I am nothing but a mere man.     

I left the Army just before I was 21 after 4 and a half years, I didn’t want to leave but was medically forced to leave. Some people say that you can never let go of the army no matter how long you have been away. But it is the army that never lets go of you, it is always a part of your heart and your soul. Maybe I was the lucky one, I got away.